How we use your information.

Who we are

The Listening Network operates this website at thelisteningnetwork.co.uk. You can contact us at contact@thelisteningnetwork.co.uk .

What we collect

If you send us an enquiry, we collect the name, email address, optional phone number and message you provide. Please only share information you are comfortable sending by email.

Why we use it

We use your information to respond to your enquiry, arrange a conversation if appropriate and keep a record of our communication. Our lawful basis is our legitimate interest in responding to enquiries and, where you have ticked the consent box, your consent to contact you.

Who receives it

Your enquiry is sent to the Listening Network email account. We do not sell your information. We may share information where required by law or where necessary to protect someone from serious harm.

How long we keep it

We keep website enquiries only for as long as needed to respond and manage the enquiry. If you begin counselling, we will provide separate information about counselling records and retention.

Your rights

You can ask us for access to, correction or deletion of your personal information, or object to or restrict our use of it. To make a request, email us using the address above. You may also complain to the Information Commissioner’s Office.

Changes to this notice

We may update this notice when the website or our practices change. The latest version will always appear on this page.